Effective Date:
1 October 2024
Nicola Callard,
Mindset Architect Collective
Privacy Policy
At Mindset Architect Collective, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
We may collect personal information, including but not limited to:
-
Name
-
Contact details (phone number, email address)
-
Date of birth
-
Health information (relevant to your treatment)
-
Medical history
-
Any other information you provide during consultations
-
-
Your personal information may be used for the following purposes:
-
To provide psychological assessment and therapy
-
To provide corporate facilitation or public speaking
-
To communicate with you regarding appointments and treatment
-
To manage billing and payment processes
-
To comply with legal obligations
-
We will not disclose your personal information to third parties without your consent, except in the following circumstances:
-
If required by law or to comply with legal processes
-
To protect your vital interests or those of another person
-
If necessary for the provision of health services (e.g., to referring practitioners)
-
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. We store your information securely, both in physical and electronic formats.
Clients are expected to:
-
Attend appointments on time.
-
Provide accurate information regarding their mental health and history.
-
Engage in the therapeutic process and communicate openly.
-
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:
Mindset Architect Collective
Email: nicola@mindsetarchitect.co